We are hiring a Virtual Customer Support Specialist to serve as the first point of contact for our users, resolving inquiries and providing information regarding our remote job service via phone, email, and live chat. This fully remote role requires excellent verbal and written communication skills, exceptional patience, and a problem-solving mindset. Responsibilities include handling subscription questions, troubleshooting basic account issues, offering guidance on using the platform, and accurately logging all interactions in our CRM system. The ideal candidate must have a quiet home office, proficiency with basic technical tools, and a strong commitment to delivering a consistently professional and positive customer experience.